Mandali Software solutions can help you inject more agility and flexibility into your business model by delivering IT outsourcing services that encompass the network, data centre and cloud services, end-user support and contact centre. We have extensive technical expertise across six technology domains and offer wide geographical coverage around the world.With our global service delivery platform, and our standardised ITIL-based processes, procedures and work instructions, we deliver multi-country and multi-vendor services, and services aggregation consistently around the world. No matter where you're transacting with us, you'll have the same experience – and enjoy the same business outcomes – each time.
Voice infrastructure: includes the on-premise and centralised voice services required to deliver a complete service. Voice infrastructure includes the support and management of TDM and IPT infrastructure. Telecom expense management (TEM) is a subset of this service
Security:encompasses the dynamic and hard perimeter. It includes vulnerability management, risk management, threat intelligence, managed security information and event management, operations management, compliance management and performance management.
Monitoring and Performance Management:we take care of monitoring and managing the performance of the end-to-end network experience Carrier Management: we manage your service provider services and contracts including benchmarking, procurement, service management and reporting.